Theralogix Update Regarding Coronavirus
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Theralogix Update Regarding Coronavirus

Like you, and many companies, Theralogix is monitoring the coronavirus and its effects. We are taking all reasonable actions to address the virus within our business, and doing all that we can to reduce the spread of the virus and to minimize its impact to our customers.

Quality Control and Safety. Theralogix products are manufactured in the United States following the FDA guidance for good manufacturing practices. Theralogix takes the additional step of requiring that our manufacturers are certified through NSF International, an independent third-party program. This rigorous certification program ensures that beginning with the sourcing of raw materials, and including all steps of the manufacturing process, all measures are taken to ensure the purity, cleanliness and sanitation of facilities and equipment, as well as handling and packaging of our products. Ingredients are tested throughout the manufacturing process and inspections continue through the completion and packaging of our products. To see more information regarding the NSF certification program, please visit its website at http://www.nsf.org/. Specific testing and certification information for Theralogix and our products are also available on the NFS website.

Restrictions or concerns about receiving your deliveries? We will make every effort to deliver your order to you. If you are experiencing any restrictions to your deliveries, if you have any special circumstances or concerns, or if you need us to use a specific delivery method or carrier, we are happy to assist you. You can manage your account online, including changing delivery addresses and adjusting shipping dates. Navigate to the login tab of this website to manage your account online 24/7, or call toll-free 800-449-4447.

Currently, we see minimal impact to our ability to deliver our products to customers. We operate within a global supply chain and are working with our many material suppliers to ensure we continue to have the materials we need to continue to supply high quality products to you. In many cases, we have already built in redundancies in our suppliers, and in other cases, we have sought additional suppliers to reduce the risk of being out of stock. We have also increase inventories or advanced production to ensure that we will continue to be in stock for our customers.

Delivery to your doorstep. Our direct to consumer, mail delivery business model means that your product is conveniently delivered to your doorstep, without requiring that you visit a pharmacy or other retail store to receive your order. We are working with our fulfillment centers to ensure that deliveries continue, and that all precautions are being taken to that your product is handled in a safe and sanitary manner.

Caring for our employees helps us care for you. Our strict measures for sanitation in our fulfillment centers are both protective of our employees and your product.

To keep up to date on the latest information regarding the coronavirus, we recommend you follow CDC guidelines.

Contact us with any question at solutions@theralogix.com or call us at 800-449-4447.

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